FAQ's

How do I know if I need planning permission?

Some alterations to family homes can be carried out as permitted developments without the need for planning permission. A good source of information is the planning portal, which has details of common projects and interactive guides.


What happens if I use you as the agent to produce my plans?

We’ll arrange a time to visit you to do site measurement survey, to produce the plans, then once you’ve approved then we’ll submit the application on your behalf.


How much are your fees?

Our fees are based on the requirements of each individual project but you can see the typical prices on our services & fees page. Onsite consultation fee is £50 non-refundable. Before we start work we will provide a written quotation for you to agree so you know exactly how much our services will cost you.


What is included in our fee?

An onsite measurement survey, preparation and submission of your application, liaison with your local authority, professional CAD drawings.

 

Is anything not included in your fee?

We don’t include costs for any structural calculations or the production of building control drawings. Often your builder will do these as part of their service but if not, or if you would like to obtain these before selecting a builder just let us know and we’ll provide you with a very reasonable quote.


Additional cost

The only additional cost is the fee charged by your Local authority fees, Structural engineer, Thames Water build-over agreement (if required) or any other professional fees (if required)

 

When do I pay, and how?

Part payment is required once we have completed the survey of your home, with the balance due on completion of your drawings prior to us submitting them to your local authority. You have the choice to pay by a variety of methods – Cash, bank transfer or on-site debit card.


Can I see some examples of your work?

Of course! Have a look at our Projects.


How long does the process take?

For most projects, the plans would be completed within 4 weeks from the initial consultations. Once you have approved the plans we can submit them on your behalf to your local authority planning department. It would then take about 8 to 12 weeks for the decision to be made.


What if there are objections?

We recommend that before approving the plans you share them with your neighbours. Involving your neighbours from an early stage reduces the chances that they object to your plans, and gives you a chance to make small amendments to satisfy any concerns. If objections are at the application stage then we are happy to work with your neighbours on your behalf to hopefully resolve the issue.

 

What if my application is rejected?

If your application is not approved by the planners then using the feedback they provide we will work with you to try to find a suitable solution. One re-submission is included in the local authority application fee, and for minor amendments, we would not normally charge a fee.


What areas do you cover?

We work across London


What next?

If you’d like to know more about our services and how we can help then get in touch either by using our contact form below or call 07970999668.

Contact:

Mohammad Shakil

Mobile: 07305321818

Email: info@smartservicesgroup.co.uk


Office timings:

Monday to Friday: 9AM to 4PM

Saturday: Closed

Sunday: Closed

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